Sevenstar Professional Development Survey Thank you so for taking the time to attend our most recent training session about the Student Enrollment process. We hope you are able to integrate the best practices presented and harness the pro-tip strategies to make your course ordering and payment process a smooth procedure. Please take the time to review each question and select your best answer. You will receive a Certificate of Completion for this webinar session for taking the time to complete this follow-up activity. We appreciate your time and feedback!Your Name* First Last Your Email* Your School's Name*Question 1 Using this parent login as an example, where can parents go to view your course catalog information that would help them with course selection and reviewing required materials for a course? [HINT: Using their own login credentials, students can access your course catalog in the same place.]*Demo Course CatalogMy AccountTranscriptHelp CenterQuestion 2 Looking at your dashboard (or homepage), where can you find helpful information that will guide your work in each section of the system by providing quick start guides, video tutorials, and helpful articles? [HINT: These resources are visible on each screen and change from page to page depending on the actions steps you need to complete in the system.]*Common Task ButtonsTraining ResourcesHelp CenterAll of the AboveWhen selecting a course, I must be careful about selecting the proper course version (regular track, semester track, or honors track).*Yes, I understand.No, I would like more informationQuestion 3 After selecting a specific student and then selecting the course request button, you will see this screen - the course ordering page. On this page, the directions for ordering a course for a student are provided in the middle of the screen. What is the first step to requesting a course for a student? [HINT: You are adding a course request and the directions list the first step.]*Select the Green Plus Icon at the bottom of the page.Typing in the Name of The Course in the white box.Select the Current Sections button on the left.Select the Shopping Cart Icon.Question 4 Students are able to begin working in their course on the selected Monday start date after payment has been made by the deadline. They will have access to their course until 11:59 pm ET on the date you select as the course end date. To have students being on your designated Monday start date, what is the payment deadline? [HINT: Please allow two days for processing course requests to enroll students in a course.]*Thursdays by 3:00 am ETFridays by 3:00 am ETMondays by 3:00 am ETAny day of the week by 3:00 am ETQuestion 5 Once a course has been requested, you can always review your order while it is in the shopping cart. These are the steps you would take at this point: You would confirm the course title to make sure you have selected the correct version of the course (i.e. full course, semester 1 only, or honors track) Confirm the selected start and end date. (You can make changes to these BEFORE the course begins without a fee. AFTER the course begins, there will be fees.) If you have made a mistake, you can select the RED X at this point to cancel the course request. What is the next step? [HINT: You need to create an invoice for your course orders so you can pay the fees.]*At the top of the screen, select the Shopping Icon that says ‘Pay for Selected Course Orders’. You will select this icon even if you are NOT paying right now but will mail in a check. This will place all course orders on your school ledger for invoicing.Select the payment flag.Select the enrollment icon.This is very confusing and I would like more training on this topic.Question 6 A confirmation email will be sent to students, guardians, and the school to confirm that a students has been successfully enrolled in a course. This email will contain all of the following except: [HINT: Even if parents pay for course, they will not receive an email confirmation about tuition. Only the school receives a separate confirmation email concerning payments.]*Cost of the courseName of the courseCourse start and end datesInformation to access the online course systemTroubleshooting informationBest Practices to be successfulQuestion 7 Once a student has begun working in a course, you are able to make enrollment change requests. All enrollment change requests will involve fees. [HINT: Your enrollment change request is completed for each student on an individual basis and must be documented through Maestro.] To make a request, which of the following steps will you need to complete?*Select a student, then select ‘Enrollment Change Request’, and complete the information in the pop up window. Your request will be processed as soon as possible.Send an email to the Enrollments Team.Question 8: Adding StudentsEach student added to the system will be assessed a registration fee whether or not they become enrolled in a course. This registration fee is only charged one time and covers the cost of setting up a student account in the system.*Yes, I understand.No, I would like more information.Each time a student name is added, I should verify that they do not already exist in the system with a different name, birth date, or email. This will avoid duplications and extra fees.*Yes, I understand.No, I would like more information.Each student must have a Guardian account established. The Guardian account will have access to student progress information and MAY have the privilege of ordering and paying for course IF that is setup by school request.*Yes, I understand.No, I would like more information.Students and Guardians will receive an immediate email providing them with a username and password so they can login and review the DEMO COURSE CATALOG.*Yes, I understand.No, I would like more information.Question 9 I understand the following about ordering courses: I can review any course while placing an order.*Yes, I understand.No, I would like more informationWhen selecting the small shopping icon, I am placing the course order in my shopping cart. By doing this, I have not been billed yet for this course order and I will not receive an invoice.*Yes, I understand.No, I would like more informationWhen selecting a course, I must be careful about selecting the proper course version (regular track, semester track, or honors track).*Yes, I understand.No, I would like more informationOnce I review the courses that I have requested, I must select at the top of the screen the ‘Pay for Selected Course Orders’ with the large shopping cart icon. This places my final orders onto my school’s ledger and produces an invoice for all fees.*Yes, I understand.No, I would like more informationQuestion 10 Once selecting the top shopping icon, you will be prompted for payment with a credit card. You will fill out this information and select ‘Submit’. If you are choosing to pay by check or you want to pay for multiple course orders at one time, you will select ‘Cancel’ on this screen and go to the Bulk Pay Form located in our User Support Portal.*Yes, I understandNo, I would like more information.