Frequently Asked Questions

Can't find what you're looking for? We've compiled answers to our most common questions below.

Courses and Curriculum How are courses developed and biblically integrated?

Sevenstar offers high-quality online courses sourced from award-winning providers like Florida Virtual School and eDynamic. Every course is reviewed and modified by our team to meet biblical integration standards. Courses are updated live as needed, with major revisions occurring every 1–5 years.

Courses and Curriculum What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, Amex), PayPal, and bank transfers for annual plans. All payments are securely processed and encrypted.

Courses and Curriculum What types of assignments and assessments are used?

Courses include a variety of engaging assignments such as projects, presentations, essays, labs, and discussions. Assessments are randomized using question banks, and instructors conduct one-on-one discussions to ensure academic integrity. Semester exams require a designated proctor.

Courses and Curriculum Are courses NCAA, UC, or Advanced Placement® approved?

Yes. All core academic courses are NCAA and UC approved. Advanced Placement® courses are approved by College Board®. Credit recovery courses are not NCAA eligible. Please review our course offerings list to view specific course approvals.

Courses and Curriculum Can we preview courses before enrolling students?

Yes. Schools can request access to demo courses, which include full content minus assessments, and may share these demos with students and families.

Courses and Curriculum Can we modify course content?

Custom partners using their own teachers can reorganize, add to, or remove course content. Direct partners may not alter course materials.

Courses and Curriculum Do you offer credit recovery or single-semester options?

Yes. Many core high school courses are available for credit recovery, and all 1-credit courses may be ordered as single semesters.

Courses and Curriculum How do dual credit courses work?

Dual credit courses are delivered on the university’s platform. Sevenstar facilitates the setup and high school credit reporting, but schools will not have access to progress tracking during the course.

Courses and Curriculum How do courses fit into a quarterly grading period?

Sevenstar courses and grading are done by semester. Schools needing quarterly grades for report cards may either indicate “in progress” for online courses or use the student’s current grade in the course to put on their report cards.

Teachers and Instructions Who teaches the courses?

Sevenstar instructors are certified, professing Christians who facilitate courses by grading, giving feedback, and supporting students. They do not lecture but provide personalized support and regular communication.

Teachers and Instructions Can we use our own teachers?

Yes. Schools using their own teachers receive tuition discounts. A one-time $125 setup/training fee applies per teacher. Schools are responsible for compensating their own instructors and determining their qualifications.

Student Experience How are courses delivered?

Courses are asynchronous and available 24/7 once started. Some courses include recorded lessons, but there are no required live sessions. Students must regularly engage with instructors in live, one-on-one meetings throughout the course.

Student Experience When can students start, and how quickly can they finish?

Students may begin courses any Monday. They can work at an accelerated pace, with a minimum duration of 6 weeks for 0.5-credit and 12 weeks for 1.0-credit courses.

Student Experience How do dual credit courses work?

Schools will order the dual credit courses through Sevenstar, and we take care of the details of working with the partnering universities. All coursework for dual credit is completed on the university’s technology platforms, not Sevenstar’s, so schools cannot view students’ courses and grades or monitor progress in the SIS and LMS for these courses. When the course is complete, the student will receive their final grade from the university for the college credit, and Sevenstar can issue the high school credit on a transcript.

Technology and Systems What platforms do you use, and how do parents stay informed?

We use Buzz (LMS by Agilix) and a custom student information system (SIS). Parents receive SIS access to monitor grades and progress. They do not access the LMS but may view the gradebook through their student’s login.

Technology and Systems What are the technical requirements for students?

Students need a computer or mobile device with a reliable internet connection. A wired connection is recommended for quizzes and exams. Devices must support standard file saving and meet minimum operating system requirements.

Technology and Systems What if our school wants to start or expand an online program?

We support schools in setting up the necessary infrastructure—devices, internet access, and physical space if students are on campus. Our team is available to train new staff and discuss program goals or changes.

Enrollment and Administration How do schools register students and manage staff access?

Designated school staff can enroll students, order courses, and track progress in the SIS. Additional users can be added through a simple request form.

Enrollment and Administration How are transcripts and grades handled?

Once a course is complete, Sevenstar provides grade reports for your school to include in report cards and transcripts. For dual credit, final grades are issued by the university.

Enrollment and Administration Can international students enroll?

Yes. Students located overseas can access courses as long as they have strong English proficiency and reliable internet.

Enrollment and Administration What about Advanced Placement® exam registration?

Sevenstar provides Advanced Placement® courses but does not administer the Advanced Placement® exam. Schools are responsible for arranging test registration and proctoring.

Financial Information How much does a partnership cost?

Partnership pricing varies based on your school’s needs. Contact us to explore the best fit for your program. Contact us to explore the best fit for your program.

Financial Information Are there discounts for using our own teachers?

Yes. Schools receive a $100 discount per 0.5-credit course and $200 per 1-credit course when using their own instructors. A one-time $125 fee per teacher covers training and setup.

Financial Information How can we make payments for courses?

Schools may pay by credit card through the SIS, by check, or through a FACTS payment plan.

Financial Information Do you offer course extensions?

Yes. Extensions are available free of charge within our enrollment window—up to 6 months for 0.5-credit and 12 months for 1-credit courses.