The comparison of a retailer and an educational institution may seem a bit strange.
However, they have a lot in common, and there are some clear corollaries that can be instructive when considering the challenges and changes facing both sectors.
Most students still learn using a method that has existed in our schools for over 100 years. In a typical classroom setting, students sit at desks in rows and the teacher “teaches” from the front of the room. The typical student has been trained since childhood for someone to give them information and take notes or listen.